Privacy Policy for Jaken Finance Group Effective Date: 01/17/2024 **Website: **www.JakenFinanceGroup.com
At Jaken Finance Group, protecting your privacy is a top priority. This Privacy Policy outlines how we collect, use, and protect your personal information across our website, SMS communications, phone calls, and other interactions—fully in compliance with the Telephone Consumer Protection Act (TCPA) and Telemarketing Sales Rule (TSR).
1. Information We Collect
We may collect personal information when you interact with us through:
-
Contact forms
-
Loan application forms
-
Newsletter subscriptions
-
Event registration
-
SMS or phone opt-ins
This information may include your name, phone number, email address, investment preferences, and other relevant details.
2. How We Use Your Information
The information you provide may be used to:
-
Contact you with updates, offers, or follow-ups regarding loan inquiries or events
-
Deliver newsletters, promotional materials, or service communications via SMS, phone, or email
-
Personalize your experience on our website and improve our offerings
-
Comply with federal and state lending regulations, including TCPA and TSR compliance
We may use automated dialing systems, pre-recorded voice messages, and SMS messaging as allowed by law.
3. Communication and Consent
By opting in, you consent to receive communications from Jaken Finance Group via:
-
SMS: Up to 2 messages per week
-
Phone Calls: May be live or pre-recorded
-
Emails: Loan updates, newsletters, or promotional content
Opt-Out Options:
-
SMS: Reply “STOP” to unsubscribe
-
Phone: Call us at (833) 264-7776
-
Email: Click “unsubscribe” at the bottom of any email or contact us directly.
We will promptly honor all opt-out requests.
4. Information Sharing
We do not sell or rent your personal data to third parties. We only share your information when:
-
Necessary to complete a service you requested (e.g., trusted service providers)
-
Required by law, court order, or legal process
Note: We never share SMS opt-in or consent data with any third party for marketing purposes.
5. Data Protection
We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no electronic transmission or storage method is completely secure. We encourage you to exercise caution when sharing sensitive data online.
6. TCPA & TSR Compliance
By providing your contact information, you acknowledge and agree:
-
Jaken Finance Group may contact you even if your number is on a national/state “Do Not Call” list
-
Consent is not a condition of any loan or service
-
You may revoke consent at any time through the opt-out methods listed above
7. Cookies & Tracking
Our website uses cookies and similar technologies for site functionality, analytics, and marketing. You can manage cookie settings through your browser preferences.
8. Changes to This Policy
We may update this Privacy Policy periodically. When changes are made, we will revise the “Effective Date” and publish the updated policy on our website. Continued use of our services indicates your agreement to the latest version.
9. Loan Application Data
When you apply for financing through Jaken Finance Group, we collect information necessary to underwrite your request:
- Property address, purchase price, and loan amount
- Entity documentation (LLC articles, operating agreement)
- Bank statements, identification, and credit authorization
- Scope of work and contractor bids (for rehab files)
This information is used solely for loan underwriting and servicing. We do not sell loan application data to third-party marketers. Credit reports are obtained with your authorization and handled per the Fair Credit Reporting Act (FCRA).
Loan-related data may be shared with:
- Appraisers, title companies, and closing attorneys involved in your transaction
- Servicing partners after loan closing
- Regulators when required by law (e.g., HMDA reporting where applicable)
See terms of service for full lending disclosures.
10. Your Rights and Data Retention
You may request:
- Access to personal information we hold about you
- Correction of inaccurate data
- Deletion of marketing data (loan files may be retained per regulatory requirements)
We retain loan files for the period required by federal and state lending regulations — typically minimum 3–7 years after loan payoff depending on document type.
For California residents, additional rights may apply under the California Consumer Privacy Act (CCPA). Contact us to exercise your rights.
11. Third-Party Links
Our website may link to third-party sites (appraisal portals, document upload tools, social media). Their privacy practices are governed by their own policies — not this one.
12. Contact Us
For questions about this policy or your personal data, please contact:
Email: info@jakenfinancegroup.com Phone: (833) 264-7776 Mailing Address: Jaken Finance Group 2300 Barrington Road Suite 400 Hoffman Estates, IL 60196
© 2025 • Jaken Finance Group • All Rights Reserved.
Laws named in this policy, in plain language
This section describes public rules. It is not a legal opinion on your file. Jaken Finance Group’s promises are the sections above. The statutes below explain why a lender asks for a credit authorization, a notice, and a security program.
Gramm-Leach-Bliley and the Safeguards Rule
The Gramm-Leach-Bliley Act requires financial institutions that offer loans to explain how they share information and to protect sensitive data. Source: FTC, Gramm-Leach-Bliley Act.
The FTC Safeguards Rule tells a covered business to name a Qualified Individual to run the information security program. That person needs practical skill, not a specific degree. Customer information is encrypted on the system and in transit, unless the Qualified Individual approves an effective alternative in writing. Anyone accessing customer information needs multi-factor authentication, again unless an equivalent control is approved in writing. The factors are something you know, something you have, and something you are. The FTC amended the rule in 2023. Breach notices under that amendment took effect in May 2024. A “notification event” is a breach involving unauthorized acquisition of unencrypted information of at least 500 consumers. Source: FTC Safeguards Rule guide.
Jaken Finance Group does not publish its control inventory on this page. The standard above is the regulator’s checklist. Questions about your own file go to info@jakenfinancegroup.com.
Credit reports and adverse action
The Fair Credit Reporting Act, Title VI of the Consumer Credit Protection Act, is codified at 15 U.S.C. sections 1681 through 1681x. A consumer report cannot be given to someone who lacks a purpose the Act allows. The FTC’s page, revised March 2026, also notes that the Act addresses adverse action taken because of those reports. Source: FTC, Fair Credit Reporting Act.
When you sign a credit authorization on a Jaken Finance Group application, that authorization is the reason a report is pulled. We do not pull it to build a marketing list. Section 9 above says application data is for underwriting and servicing.
Separately, Regulation B’s official interpretation says that once a creditor has the information it normally considers, the application is complete and the creditor has 30 days to notify the applicant of the decision. An incomplete application can be denied for incompleteness. Source: 12 CFR § 1002.9. That 30-day notice is not a close date. Fix-and-flip and bridge loans close in 7–10 business days on a complete file. DSCR loans close in about 14 business days. Rates are 8.99%–13.5% interest-only on fix-and-flip and bridge, and 5.75%–10.5% on DSCR. Fix-and-flip leverage is up to 100 percent of cost, capped at 75 percent of after-repair value. DSCR cash-out can reach 80 percent in select markets for qualified borrowers.
California privacy rights
The California Consumer Privacy Act gives residents the right to know what personal information a business collects and how it is used and shared. They may request deletion, with exceptions. They may opt out of the sale or sharing of personal information. They may not be discriminated against for using these rights. Proposition 24, the CPRA, added rights that began on January 1, 2023, including the right to correct inaccurate information and the right to limit use of sensitive personal information. Source: California Attorney General, CCPA.
The same office describes a private right of action for certain data breaches. Statutory damages can be up to $750 per incident, and you must give the business written notice and 30 days to cure before suing, if a cure is possible. That description is the Attorney General’s. It is not a statement that any breach has occurred.
To use an access, correction, or deletion request, email info@jakenfinancegroup.com or write to the Hoffman Estates address in section 12. Loan files may be kept for regulatory periods even when marketing data is deleted. Section 10 above already says that.
What HMDA publication does and does not mean
HMDA requires many lenders to report loan-level mortgage data. The public files are altered to protect privacy. The CFPB’s overview is at Mortgage data (HMDA). On March 31, 2026, the Bureau said 2025 modified loan-application data were available for about 4,768 filers. Source: CFPB newsroom.
Section 9 of this policy mentions HMDA only where reporting applies. A business-purpose loan on a non-owner-occupied rental is not automatically a HMDA row. Do not assume your address, loan amount, or entity name will appear in a public register. If a report is required, the published file is the modified one, not our full underwriting package.
Cookies, SMS, and opt-out, restated for borrowers
Cookies on this site support the pages you open, measurement, and marketing. Browser settings can block them. Blocking cookies does not withdraw a credit authorization you already signed.
SMS from Jaken Finance Group is limited to up to two messages a week, as section 3 states. Reply STOP to end texts. Call (833) 264-7776 to end calls. Consent is not a condition of a loan. We do not sell SMS opt-in data, and we do not sell personal information to third-party marketing lists.
The Consumer Financial Protection Bureau says 98 percent of complaints it sends to companies get timely responses. Source: CFPB Consumer Complaint Database. That figure is about the Bureau’s process. It is not a count of complaints about Jaken Finance Group. Use the database to read how companies answer the public. Use this policy to see what we collect.
Data use for loan applications — investor summary
Jaken Finance Group collects application data to underwrite and fund business-purpose real estate loans — credit authorization, bank statements, entity documents, and property information. We do not sell personal data to third-party marketing lists.
For loan product questions: FAQs · loan process · (833) 264-7776 · pre-qualify. Rates on investment products: hard money 8.99%–13.5% · DSCR 5.75%–10.5% · Coverage: all 50 states.
Rates, terms and conditions offered only to qualified borrowers and are subject to change at any time without notice. Closing times are in business days and commence upon receipt of appraisal payment and satisfaction of borrower conditions. Closing times may be delayed due to appraiser property access . All loans are subject to full underwriting for loan approvals. Jaken Finance Group only finances non-owner occupied investment properties.
Review our Privacy Policy and Terms of Service.
Click Here to Read our FAQs
Jaken Finance Group, 2300 Barrington Road, Suite 400, Hoffman Estates, IL 60196